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BetaField Service Management

Cerebro Field

Field service dispatcher and technician management system — real-time scheduling, route optimization, and live job tracking for service companies with mobile workforces.

Overview

Managing a mobile workforce — HVAC techs, electricians, plumbers, IT field engineers — involves a constant juggling act: who's available, where are they, which jobs are highest priority, and how do you get everyone to the right place at the right time?

Cerebro Field is a dispatcher-first FSM (Field Service Management) platform. The dispatch board gives coordinators a real-time map view of every technician, with drag-and-drop job assignment and automated route optimization to maximize daily job throughput.

Technicians get a simple mobile app that shows them their schedule, navigates them to each job, and lets them capture signatures, photos, and parts used on-site. Currently in beta with service companies in South Florida.

Status

Beta

Industry

Field Service Management

Users

Dispatchers + Field Technicians

Tech Stack

ReactNestJSPostgreSQLGoogle Maps APITypeScriptRedis

Key Capabilities

Drag-and-drop job scheduling board
Real-time technician location tracking
Automated route optimization for daily workloads
Mobile app for field technicians (job acceptance, status updates)
Customer notification system (SMS/email on arrival)
Digital job completion and customer signature capture
Parts and inventory tracking per job
Time tracking and labor cost reporting
Customer history and asset tracking
Recurring service scheduling
Invoice generation from completed jobs
KPI dashboards for dispatch managers

30%

More jobs completed per day

50%

Less dispatcher overhead

Real-time

Technician location tracking

100%

Paperless job completion

Managing a Field Service Team?

We can build or customize FSM tools for your specific workflows. Let's map out the solution.